Support

NO ONE CAN HEAR YOU SCREAM IN SPACE.

That’s why you can send us a message in the real world. We highly recommend you read the entire FAQ for the history and background of the Dark Nova universe. Trust us, it’s massive. The Great Galactic Federation informs us that until the support forum is online and functional, please email us your questions.

Thanks,

The Dark Nova Staff Minions

24 Responses to “Support”

  1. Rob Carty says:

    I’ve found some errors in the game while playing, and taken screenshots with my iPod Touch. Is there an email address I can send the shots to? Maybe these are/have been fixed but I thought I’d let you all know.

    GREAT translation of the original Palm game. Love it.

  2. Russell says:

    Always nice to see a Palm fan loving Dark Nova!

    You can email any bugs you find to support@darknova.net and we’ll add them to our list of known issues. Please include the screen shots as they’re really helpful.

  3. Jaron says:

    It not really a problem, but any news on when the new update is coming? With expanded universe etc. I can’t wait for it!

  4. Victor says:

    I’m looking for the Source Code, but there aren’t a link to it. Only a question and a email in the FAQ.

    Where are the source Code?

    What license do you use for the artworks?

  5. Russell says:

    You can get the source code at our Google Code site: http://code.google.com/p/darknova-iphone/

  6. Russell says:

    Sorry but there’s no real news on the next major version yet. We’re still collecting ideas on our UserVoice site for what should be in it. Please visit and tell us what sort of expanded universe you want to see.

    The current version of the game has a couple of bugs with missions we need to fix. Hopefully that should be done with the next release, and then we can get on with the exciting new features everyone wants to see.

  7. Jeremy says:

    I’m trying to upgrade from version 1.031 to 1.045, ice tried to install the upgrade a few times now, and I still gave the old version. What’s going on here guys and gals?

  8. admin says:

    Hi Jeremy, is the device showing an error of some sort? What device and what OS are you on?

    In general we have not seen this problem. Email support @ dark nova or post the info here.

  9. Ken says:

    Is there a windows mobile version, or plans for one?

  10. admin says:

    Thanks for the comment. If we get more requests like this we may implement.

  11. admin says:

    Hey Ken,

    There is a windows mobile version of Space Trader. It’s old and was released for Pocket PC. Not sure if it’s compatible with the modern devices.

    We’ve just started porting Android. No plans to port to windows unless market share dramatically increases.

  12. matthew says:

    I need to know how to get rid of fleas i cant find it

  13. rob says:

    I have Dark Nova running on an iPhone 3GS with the latest iPhone OS as of 6/03/2010; the game build is 190.

    I can start a new game with no problem. However, if I try to save the game or load a previously saved game, the application disappears and iPhone homepage displays. I had previously saved games from an earlier version, but these do not seem to be available either – hard to tell since the game basically disappears once you tap the Load button.

  14. admin says:

    Hi Rob, please try removing the app from your phone and re-downloading from the app store. You will not be charged. This will fix the problem but you will lose your saved games. This version is not compatible with old saves.

  15. rob says:

    Excellent, thanks! This is a great game and I was missing it…

  16. Tyler says:

    How do u get rid of fleas when they infest your ship, I have the quest but not sure how to get rid of the fleas.

  17. admin says:

    There is a way to get rid of the fleas. You will discover it through exploring the galaxy. Good luck on your quest!

  18. Tag666 says:

    Theres a stolen dragonfly ship thing that is impossible to damage. Is this a bug? If not can i have a clue. Thanks

  19. admin says:

    The Dragonfly is a tough ship. So tough that it is impervious to most weapon fire. It is susceptible to certain types of weapons though. This is not a bug. ;)

  20. Gareth says:

    I’ve gotten infested with tribbles. They die if they eat my narcotics but they’re always stuck at a base number of 3 or 4. How do I get rid of that base number??

  21. brian says:

    how do you fix the qurantine?

  22. Floishere says:

    ^ Gareth – there are 3 planets which have a special icon to get rid of tribbles in the form of an eccentric millionaire. same goes with fleas :)

  23. Alex says:

    To Kill A Dragonfly
    This isn’t a question but, it is to help all of those who are asking questions about it. If you get the quest to transport an unstable reactor. Heads up*** It kills Tribbles and Fleas. Once you complete the quest, which you must complete quickly, you get a weapon that does 55+ damage rather than the normal peashooters that you buy. This laser kills the dragonfly in two hits, but careful, it hits pretty hard and you only have one shot, so SAVE before you attack it. I used the Vix Dreadnaut because of its defence and offence capabilitites.

    Rewards** =) A Prototype sheild ( it’s awesome).
    Once you have beaten this quest you have the two best things in the game.

  24. carrguy1 says:

    I didn’t make it in time to stop Dr. Porter’s experiment and now there is a tear in the space time continuum. This used to pop up occiasonally before I lost my ship and had to start over with a Nanomite. I was able to buy another Vorchan though but now EVERY time I warp it throws me off course giving me the tear in the space time continuum message. It’s getting old and I basically can’t plan what I’m going to trade and where because I never get to where I’m trying to go. Also I can’t drop off my passengers because I can never get to where they need to go. It’s fine to add interesting twists to the game but there has to be a way to fix the tear. Otherwise the game isn’t fun when you keep getting thrown off course and I hate having to start over again. Any suggestions?

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